STANDARD TERMS AND CONDITIONS

1.  In order to commence work a signature of acceptance by the Buyer is required, which will constitute a firm order between Hi Temp Pool Heating cc and the Buyer.

2.  It is understood that this signed quotation is binding and cannot be cancelled unless agreed to by Hi Temp Pool Heating cc in writing. Cancellation may only be accepted in writing and an administration levy 25 % of the contract sum shall become due for administration costs.

3.  Hi Temp Pool Heating cc reserves the right to cancel any order if: (i) Payments by the Buyer to Hi Temp Pool Heating cc are in default (ii) Should substantial changes in material and systems and/or prices occur? (iii) Prevailing conditions beyond the control of Home Technologies cc make impossible to assure delivery. Should the above occur Hi Temp Pool Heating cc will not be liable for any claims for damages by the Buyer whether direct, indirect on consequential.

4.  Any agreed alterations requested in design, quantity or specification and any suspension of work will thereby involve adjustments to the price quoted.

5.  All payments are strictly COD unless otherwise stated on the quotation. Any outstanding amounts in terms of this agreement shall bear interest at the prevailing prime commercial overdraft rate- All goods remain the property of Hi Temp Pool Heating cc until the full payment has been made.
Should the Buyer default in making payment, Hi Temp Pool Heating cc reserves the right to remove the goods and the Buyer agrees to allow Hi Temp Pool Heating cc or its assignees access to the property for this purpose. Should any products have to be removed the customer will be liable for a labour fee & de-installation costs.

6.  Prices are firm for a period of 14 days from the date of the written quotation, thereafter are subject to without confirmation.

7.  The buyer shall make available to Hi Temp Pool Heating cc on site 220 volt electric current
 

8. Product Warranties

• Hi Temp Pool Solar Panels carry a 12 year warranty against water leaks & 12 months on workmanship and installation materials used if Hi Temp or its authorised installer does the installation. Should a D.I.Y. solar pool heating system be purchased, the warranty still applies however we will only be liable to supply parts free of charge. Freight will be for the customers account

• Hi Temp ECO Titanium Pool Heatpumps carry a 5 year warranty on the Titanium heat exchanger coil and 12 months on the electronics and compressor.

• Evacuated Solar Geyser collector panels carry a 5 year warranty | Solar Geysers Carry a 5-10 year warranty depending on the model by the manufacturer.

• Salt Chlorinators and pool pumps/sand filters carry a 2 year warranty serviced by the manufacturer. The warranty only applies to the original purchaser. The warranty only applies to installations done KwikHot Solar cc or an accredited installer and does not apply to DIY purchases where installed by a third party.

Products supplied/installed by Hi Temp Pool Heating cc are applicable to clients within a 50km radius of Alberton, Gauteng, Killarney Gardens, Cape Town & Ballito, Kwa Zulu Natal. Should a product be installed out of the 50km radius, parts will be supplied at no cost but labour and travel will be for the customer’s account.
All products supplied are manufactured in accordance to ISO 9001:2000 / CE and/or SABS approved.

9. INCLUSIONS/EXCLUSIONS:

• Pool Heating- additional uPVC piping used, other than on the quote, for pool heating installation will be charged at R40 per meter which also includes trench digging to a depth of 20cm. Please note that the we quote according to the information you the client has supplied us with.

• Solar Geyser and/or Solar Collectors- Additional copper tubing used over and above the estimate quote will be charged out at R90 per meter for 15mm and R150 per meter for 22mm. This includes copper solder and copper fittings.

  
  We cannot be held responsible for damage done to hidden electrical cable/water pipes while drilling

   

• Please note that any damage claims will NOT be considered 7 (seven) days after the completion of the installation.

• In the unlikely event of a water leak occurring, Hi Temp Pool Heating cc will not be held liable for damage caused.

• If removal of paving is needed, which is very seldom, there will be extra labour costs, and replacing of paving will be for your account and arrangement. We do not replace paving as this is a specialised industry, which we are not specialist in.

• This quotation is based upon an standard installation on sandy soil. (only applicable for pool heating) Accordingly the quotation does not provide for additional labour or costs in the event that underground rock formations are encountered which will necessitate additional labour and machinery or materials when laying underground piping.

• This quotation does not provide for removal of large shrubs, trees to be felled or relocated.

• This quotation is based on a "standard installation" with the information given by the purchaser.